7:30 am – 3:00 pm     

TTA Registration Desk Open

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8:00 am – 9:10 am

Continental Breakfast / New & Prospective Member Breakfast (invite only)

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9:15 am – 10:15 am   

​Concurrent Learning Labs

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• Business Development

  • Session: Networking: Stronger Together​

    • Speaker: Kevin French, CEO North America, iCabbi​ and Jason Peery, St Louis County Cab

    • Description: Many fleets still try to go it alone, but in the face of national competition, it’s time to unite as an industry and move beyond historic divisions. In this session, we’ll explore how technology is no longer the barrier it once was, and how collaboration is now both possible and necessary. ​​

• Loss Control

  • Session: Ensuring Passenger Safety through Polices & Procedures​

    • Speakers: Jessie Coffey, National Interstate Insurance Company and Jim Cermak, Driverge

    • Description: Within the commercial auto space, specifically in the NEMT industry, injuries most frequently occur due to accidents, improper vehicle securement, or during the loading and unloading of passengers. Through the implementation of safety policies & practices, professional operators can reduce the likelihood of such incidents. Ensuring that drivers adhere to these safety practices and making sure that passengers are properly secured will help minimize the risk of incidents occurring. Additionally, being more conscious and thoughtful during the loading and unloading process will also contribute to this goal. During this session, we will discuss the common types of losses involving wheelchairs. These safety procedures should be in place regarding securement and best practices for handling wheelchairs and passengers. 

• Operations

  • Session: Fleet Budgets Under Pressure—What Smart Operators Do Differently

    • Speaker: Jay Mudrick, Fleet Advisory Associates

    • Description: Fleet costs keep rising, but smart operators are finding ways to stay ahead. This session will focus on the financial side of fleet planning—what lenders care about, how to improve cash flow, and what metrics really move the needle. We’ll cover practical, strategic moves for staying in control, even when costs are up.

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10:30 am – 11:30 am   

Concurrent Learning Labs

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• Technology

  • Session: Case Study Use of Artificial Intelligence in Transportation Systems​

    • Speaker​: Matthew Mohebbi, IT Curves

    • Description: The life- and work-enhancing features that recent breakthroughs in Artificial Intelligence (AI) and Machine Learning (ML) have brought to our daily lives are sometimes overshadowed by philosophical controversies surrounding them. This presentation will focus on demonstrating how any transportation operator can enhance its reservation and scheduling system with AI features that benefit riders while improving operational performance. A rider-centric application of AI for all riders, especially those needing assistance with technology and managing their transportation services. The exciting reality is that AI, when implemented effectively, becomes accessible even to the most technologically hesitant users. By leveraging AI, riders can play an active role in daily operations, significantly boosting efficiency and service quality. Practical examples of such use cases will be presented.

• Business Development

  • Session:​ Enhanced Mobility & 5310 Funding: Unlocking Support for Specialized Services

    • Speaker​: TBD

    • Description: Learn how to approach cities and nonprofits to access Enhanced Mobility and 5310 funding for age-friendly and specialized transportation services. This session begins with the basics and progresses to practical strategies for building partnerships and implementing grant-supported programs. We’ll also explore how thinking beyond a one-way trip—such as offering return rides or wraparound services—can improve client satisfaction, unlock new revenue streams, and overcome industry hesitations around shared trips.

• Standards

  • Session: Standards That Stick: Building a National Framework for NEMT Quality & Accountability​

    • Speaker: Peter Hicks, NEMTAC​

    • Description: The Non-Emergency Medical Transportation (NEMT) industry is evolving rapidly—but are we all measuring success the same way? Join Peter J. Hicks, Executive Director of NEMTAC, for a candid discussion on the state of NEMT industry standards, why shared definitions and expectations matter, and how a unified set of benchmarks can drive better outcomes for brokers, providers, payers, and passengers alike. This session will cover current developments in NEMT standards, including how accreditation, education, and service delivery guidelines are coming together to create a level playing field nationwide. Attendees will also gain an inside look at the NEMT National Registry—an initiative designed to increase transparency, enhance data exchange, and streamline compliance across the healthcare transportation ecosystem. If you’ve ever asked, "Why don’t we all use the same ruler?"—this is the session for you.

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11:45 am – 1:45 pm     

Grand Opening of Expo Hall

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11:45 am – 1:30 pm    

Lunch in Expo Hall

2:00 pm – 3:20 pm     

Opening General Session

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3:30 pm – 4:30 pm    

Main Stage: Hiding in Plain Sight - Join the Fight to Stop Human Trafficking

• Keynote Speaker: Derek Benner, CEO of Our Rescue

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4:30 pm - 7:00 pm

Reception in Exhibit Hall

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7:00 pm

Expo Hall Closed                       

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