8:00 am – 3:00 pm     

TTA Registration Desk Open​

Please Note: Breakfast is on your own.

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8:30 am – 9:30 am   

​Concurrent Learning Labs

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• Business Development

  • Session:​ Microtransit: Models, Money & Momentum

    • Speakers:​ Terry O'Toole, President, Kansas City Operations, and Teague Kirkpatrick, National Director of Business Development, zTrip

    • Description: New to microtransit or looking to explore its potential for your operation? This session breaks down the fundamentals—what microtransit is, how the different service models work, and what kind of revenue you can expect per passenger. Learn how to structure a strong pilot proposal and hear insights from leading providers like Spare, RideCo, and Via. Ideal for operators considering microtransit as a service expansion or innovation strategy.

• Loss Control

  • Session: After The Impact: What Every Driver and Operator Needs to Do Next​

    • Speakers:​ Dan Reid, President/Managing Member, Grove Transit/Go Ride, James Blain, President, PAX Training, Drew Plunk, Claims Defense Attorney, Lammel & Associates, LLC, and Angie Bretag, Sr. Director of Sales, Motive Cameras

    • Description: Crashes happen—but your response can make all the difference. This session, presented by the Safety & Loss Committee, will walk through exactly what drivers and operators should do in the immediate aftermath of an incident. A panel featuring experts in telematics, insurance, training, and operations, including a frontline operator, will cover the best practices for documentation, photo collection, and real-time decision-making. Whether you're updating protocols or training new staff, you'll leave with clear guidance to protect your business, your team, and your riders.

• Operations

  • Session:​ Driving Success Together: Maximizing Third-party & Contractor Relationships

    • Speaker:​ Daniel Resch, Provider Network Manager, Uzurv Holdings

    • Description: In the fast-evolving world of NEMT and Transit, partnerships with third-party vendors and independent contractors are often underestimated and under prioritized. This session will challenge conventional thinking and redefine the way we view these essential relationships—moving beyond transactional engagements to fostering true collaboration. Drawing from years of experience in NEMT and Transit, Dan Resch will highlight how independent contractors and vendors are not just service providers but integral partners who shape the success of our industry. Attendees will gain actionable insights into identifying, cultivating, and maximizing partnerships to drive operational excellence.

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9:45 am – 10:45 am   

Concurrent Learning Labs

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• Operations

  • Session: Scaling Success in NEMT​

    • Speakers:​ James Smith, President/COO, JC Paratransit Solutions and Alexander Vazquez, CEO, R4H Medical Transportation

    • Description: Discover how to scale your NEMT business through innovative technology, strong partnerships, and operational best practices. This session explores tools for efficiency, strategies for fleet modernization, and tactics for improving service quality and compliance, equipping you to grow sustainably in a rapidly evolving industry.

• Loss Control

  • Session: When it Goes to Court: Legal Realities After an Accident​

    • Speakers:​ Frank Ciccarella, Owner, Synergize Consulting, LLC, Dan Reid, President/Managing Member, Grove Transit/Go Ride, Ashley Doty, Company Adjuster, National Interstate Insurance, and Steve Friedberg, President, Research Underwriters

    • Description: Building on the accident response session, this follow-up explores the legal aspects of post-incident procedures. Designed with newer operators in mind, the session will walk attendees through what to expect if an accident leads to litigation. Led by experts in insurance and legal strategy, the session will cover critical topics, including preparing for depositions, understanding the “reptile theory” used in plaintiff arguments, identifying fraud risks, and understanding your rights as an insured party. Whether you've never faced a legal proceeding or want to strengthen your preparedness, this session will provide clear, practical insight into navigating the courtroom.

• Business Development

  • Session: What Your Broker Wants You to Know to Grow Your TP Business​

    • Speakers: Kris Lyon, Manager, and Ed Platt, VP of Business Development, Momentm Technologies and Paul Broussard, CEO, MediTrans

    • Description: Join us for a candid conversation on what top brokers wish every Transportation Provider (TP) understood. Learn how to build stronger partnerships, win more trips, and stand out in today’s competitive market.  Using the Magic Triangle framework (People, Process, Technology), this session will cover key strategies to improve operations, streamline credentialing, and overcome technology challenges. Attendees will leave with actionable insights to strengthen broker relationships and expand their business. ​

      • Key takeaways include: 

        • How to get paid faster 

        • Why do some TPs win more trips 

        • Credentialing tips to simplify audits 

        • Smart tech investments as the industry goes digital 

        • Bring your questions; this session is designed to be interactive and solution-focused.

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9:45 am - 10:45 am

Open for One-On-One Meetings in Exhibit Hall

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10:45 am – 1:00 pm     

Expo Hall Open

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11:30 am – 12:30 pm    

Lunch

 

1:00 pm  

Exhibit Hall Closed for 2025

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1:00 pm – 6:00 pm    

Exhibit Hall Take Down (hall closed to all except exhibitors)

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1:10 pm - 2:40 pm

TTA Business Meeting

Join fellow members for TTA’s most important gathering of the year. The Annual Business Meeting is your opportunity to hear the Year in Review from TTA President Dan Reid, celebrate outstanding leadership with the Presidential Award, and get the latest updates on legislative priorities, financial performance, and the TTA Foundation’s impact.

 

Members will also take part in the election and swearing-in of new board members, followed by the passing of the gavel and remarks from TTA’s incoming president, Bill Rouse. We’ll close with a recognition of past leaders who have helped shape our association.

 

This session is where our community comes together to reflect, recognize, and set the course for the future.​

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2:40 pm - 3:45 pm

Main Stage - Preparing for the Next Technological Innovations & Disruptions - from NEMT to P3, to AI and AVs

- Speaker: Matt Daus, President, IATR​

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3:50 pm - 5:00 pm

Fireside Chat: The Uber-Taxi Partnership - A Conversation Years in the Making

• Panelists:

  • Bill Rouse, CEO, L.A. Yellow Cab Co-Op

  • Jarvis Murray, Commercial Rideshare & Mobility Administrator, LADOT

  • TBA, Uber Representative

• Description: At Mobilize 2025, we’re bringing together voices who helped shape one of the most transformative collaborations in the for-hire transportation industry. Join LA Yellow Cab’s Bill Rouse, an Uber Representative, and LADOT’s Jarvis Murray for an in-depth, unscripted conversation about the evolution of the Uber–Taxi partnership — from early discussions and regulatory challenges to technical integrations and rapid trip growth. Discover how cities, operators, and technology leaders are redefining what collaboration looks like in today’s mobility ecosystem.