PMA USA is a group of successful insurance agents bringing their expertise in marketing, sales and customer service to the voluntary benefits business across the United States. The group believes that “the sky is truly the limit” when it comes to success. In a conversation with Scottie Lee, Field President of Sales at PMA USA, who has served the company since it was founded in 1999, we discussed PMA USA’s journey over the years and what makes the company truly unique.
PMA USA specializes in the administration and communication of voluntary employee benefits. What are voluntary employee benefits exactly? Voluntary Benefits help cover the gaps not covered by major medical insurance and provide employees with cash benefits to cover the unexpected when accidents and illnesses occur. They complement any core benefits currently being offered and employees participate on a voluntary basis. And best of all...these benefits are employee-paid! Some of the benefits PMA USA offers to its clients include life insurance, disability insurance, critical illness insurance and more.
Currently, a large portion of PMA USA’s clients in the public sector includes city, county, and state government agencies’ transportation departments. One of the company’s ongoing projects is enrolling the Southeastern Pennsylvania Transportation Authority’s (SEPTA) sanitation department. PMA USA is also very active in the trucking industry, working with businesses to provide voluntary benefits to drivers. Lee says that after “stepping foot in the trucking industry and seeing the need for the type of services we provide, PMA USA is very excited to enter the taxicab industry through TTA and its members.”
PMA USA has not been immune to the challenges COVID-19 has placed on all industries but notes that there is a bright spot. “With a lot of employees working remotely and some being furloughed, we’ve had a difficult time getting access to employees as we specialize in providing services in-person,” Lee said. “However, as a result of the pandemic, we have developed virtual and telephonic sales platforms that are now allowing us to reach our customers through web presentations or telephonically. Even though these hard times have been challenging our positive mindset, [COVID-19] has led us to successfully function virtually.”
Other than providing local representation, personalized services and having a consistent multisite approach towards its clients, what makes PMA USA stand out from its competitors is that it provides most of its voluntary benefits through its partner company, Washington National Insurance Company. Washington National Insurance Company has been around for more than 100 years and pioneered a premium-return feature which is available on most of its supplemental health policies. PMA USA also offers a benefits bundle called “Benefit Basics” that includes a Minimal Essential Coverage Health Insurance program (National PPO), one of the nation’s best pharmacy programs, permanent life insurance, dental, vision, critical illness insurance and accident insurance.
Lee learned about TTA from his friend, PMA USA’s client and fellow TTA member, Nick Cambas, owner of United Taxi & Yellow Cab in Clearwater, Florida.
Despite being a TTA Associate Member for only a few months, Lee says his experience with the association has been great, citing that all of the communication materials and updates TTA puts forward that makes him “feel like a big part of the organization.” Lee and the rest of the PMA USA team are excited to meet fellow TTA members at Mobilize 2020 (safely and socially-distanced if needed!) this November in Atlanta, so be sure to stop by their booth and give them a warm TTA welcome!
Washington National Insurance Company is a supplemental insurance product provider only, it does not provide Minimum Essential Coverage. LIMITED-BENEFIT POLICIES. These policies have limitations and exclusions. For costs and complete details of coverage, contact your agent. Policies and benefits are subject to state availability and may vary by state.
By: Kanira Kalthia